At Sri Sawariya Seth Gurukul, we are dedicated to delivering your favorite books in pristine condition, right to your doorstep. We understand that timely and secure delivery is an essential part of your reading journey, and we work closely with trusted logistics partners to ensure a seamless experience from checkout to unboxing.
Order Processing Time
Every order we receive is handled with care and attention. Once you place your order, our team begins processing it within 1 to 2 business days. During this window, we carefully pick, inspect, and package each book to ensure it reaches you in immaculate condition — free from folds, tears, or damage. Orders placed on weekends or public holidays are processed on the next working day. You will receive a confirmation email as soon as your order is in process.
Delivery Timeline
After your order has been processed and handed over to our courier partner, the standard delivery time is typically between 3 to 7 business days, depending on your location. Customers in major metropolitan areas such as Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, and Kolkata often experience faster deliveries — sometimes within 2 to 4 business days. For customers in smaller towns, semi-urban, or rural locations, delivery may take closer to the upper end of the 7-business-day range. While we strive to meet these timelines consistently, external factors such as weather conditions, local holidays, logistics disruptions, or unforeseen circumstances may occasionally cause slight delays. In such rare cases, we proactively inform you and work to resolve the situation as quickly as possible.
Shipping Charges
We believe in transparent and fair pricing. To make your book shopping more rewarding, we offer free shipping on all orders above ₹500. For orders below this amount, a nominal flat shipping fee of ₹50 is applied at checkout. This charge covers handling, packaging materials, and courier costs, ensuring your books are packed securely and delivered safely. There are no hidden fees or surprise charges — what you see at checkout is exactly what you pay.
Order Tracking
Staying informed about your order's journey is important to us. As soon as your package is dispatched from our warehouse, you will receive an email and/or SMS notification containing a unique tracking ID along with the name of the courier partner handling your shipment. You can use this tracking ID on the courier's website or mobile app to monitor your package in real-time — from pickup and transit to the final delivery attempt. If you do not receive your tracking information within 2 business days of placing your order, please reach out to our customer support team, and we will assist you promptly.
Areas Covered
We are currently focused on serving readers within Uttar Pradesh, ensuring timely and reliable delivery across major cities, towns, and nearby regions. Our goal is to provide a smooth and dependable delivery experience to every customer within our service area.
At this stage, our delivery network is limited to selected pin codes within Uttar Pradesh. If you are unsure whether we deliver to your location, you can verify availability during checkout or reach out to our support team for assistance.
As we grow, we are committed to expanding our delivery coverage to more states and regions across India, bringing quality books and a better reading experience to a wider audience in the near future.
Packaging Standards
We take great pride in the way your books arrive. Each order is packed using durable, eco-friendly materials — including sturdy corrugated boxes, protective wrap, and cushioning fillers — to prevent any damage during transit. Books are sealed in weather-resistant layers to guard against moisture and dust. Our packaging process is designed to withstand the rigors of shipping while keeping environmental responsibility in mind. When you unbox a delivery from Sri Sawariya Seth Gurukul, you can expect crisp, clean books that are ready to read.
Delivery Attempts & Missed Deliveries
Our courier partners typically make up to two delivery attempts to your registered address. If no one is available to receive the package after both attempts, the shipment may be returned to us. To avoid this, we recommend providing a complete address with landmarks and a reachable phone number. You can also coordinate with the courier partner directly using the tracking details provided. If a package is returned due to non-delivery, our team will contact you to arrange a reshipment or process a refund according to our refund policy.
Damaged or Lost Shipments
In the unfortunate event that your package arrives damaged or is lost in transit, we are here to help. Please contact our customer support team within 48 hours of receiving a damaged package, providing clear photographs of the damaged item and packaging. For lost shipments, we initiate an investigation with the courier partner. Once the claim is verified, we offer a full replacement or a complete refund — whichever you prefer. Your satisfaction is our priority, and we aim to resolve such issues fairly and swiftly.
Contact Us
If you have any questions, concerns, or special delivery instructions regarding your order, please do not hesitate to reach out to us:
📧 srigurukul101@gmail.com